Patients who have gone quiet, bucketed by how warm they are and ranked by what they were worth, with message templates ready to go. Before every export each one is re-checked live against your PMS, so nobody who already rebooked ever makes the list.

Three buckets by how recently a patient was active, each ranked by value, with a recoverable total attached.

Starting templates for each bucket so reception is not staring at a blank message. You send from your own systems.

The patients worth calling, checked live before you export.